When someone asks a CISO, “Are you okay,” it’s more than just a polite inquiry. It’s an acknowledgment of the visible strain that our intense, high-stakes environment can have on us. This question, especially coming from colleagues in non-technical roles, often reflects their observation of the weariness and preoccupation that our challenging role can imprint on us.
Every day in the life of a CISO involves a relentless stream of challenges: staying ahead of evolving cyber threats, aligning security strategies with business and IT goals, and managing crises that demand immediate and effective action. This constant state of vigilance and the pressure to protect not just data, but the integrity of entire organizations, often stretches our capacities. It’s a demanding role, requiring not just technical expertise but also immense mental resilience and emotional strength.
The burden of this responsibility is significant, and it can sometimes manifest in our demeanor. We may appear weary or absorbed, prompting the concern “Are you okay?” from those around us. Beneath what might seem like a fatigued exterior is a mind in constant motion, a professional continuously balancing the multifaceted aspects of cybersecurity management.
Despite these challenges, there lies a profound sense of purpose and satisfaction in our role. The knowledge that our efforts are crucial in safeguarding the company and its stakeholders offers a unique fulfillment. There’s also the thrill of problem-solving, where each new cybersecurity challenge is a puzzle waiting to be unraveled with innovative solutions. Moreover, the sense of camaraderie among fellow CISOs is a great source of strength — a community of professionals who share the weight and understand the significance of the role we play.
The path of a CISO is not without its vulnerable moments. Some days, the question “Are you okay?” hits closer to home, especially during times of crisis – be it an attack from an external bad actor or an internal challenge where we find ourselves accountable for decisions or outcomes beyond our direct control.
For instance, there are times when, despite our best efforts and stringent security protocols, our organizations fall prey to sophisticated cyberattacks. These moments can be particularly challenging, testing our resilience and problem-solving skills under immense pressure. In such situations, the responsibility weighs heavily upon us, and the question of our well-being takes on a more profound significance.
Similarly, business or resource decisions, often made outside the realm of the cybersecurity team, sometimes lead to vulnerabilities or compromises. Accepting accountability in such scenarios is a part of our job, but it doesn’t make it any less challenging. It requires a delicate balance of maintaining a strong security posture while navigating the complexities of organizational dynamics.
In sharing these vulnerabilities, we open a window into the less-discussed aspects of our role. It’s in these moments of adversity that the strength and resilience of a CISO are truly tested. The path we tread is not just about technical expertise or strategic planning; it’s also about managing the emotional and mental toll that comes with the territory.
Steps to consider when the CISO is not okay
You may be asked if you’re okay, and your only truthful option on that day is to say “no.” When the burden of the role starts to feel like too much to bear, there are a few paths you can take:
- Ask for help: See if members of your team can take the more mundane tasks off of your plate while you focus on the most urgent items at hand.
- Take mental health days or book paid time off: Even if you have nothing planned, days to disconnect and reset can be invaluable in avoiding burnout. If you can’t take time immediately due to a security crisis, be ready to request it as soon as you possibly can.
- Talk to someone: Whether it’s your family, your friends, peers in the CISO community, or a therapist. There is no shame in asking for advice or support, getting help compartmentalizing, or just venting to quiet your mind.
- Evaluate your department budget: This one is tricky with monetary constraints but see if there is room to hire support or invest in automated security tools that can take work off you and your team, allowing you to prioritize more complex tasks.
Ultimately, it’s important to remember “this too shall pass,” and find ways to alleviate stress where you can.
We might not always say it, but for the most part, yes, we’re okay. We’re more than okay; we’re committed, we’re resilient, and we’re proud of the pivotal role we play in shaping a secure digital future.